Slow replies
Patients message three clinics at once. The first one to reply on WhatsApp usually gets the booking.
The problem
Why clinic marketing leaks patients
The ads usually aren't the issue. What happens after the enquiry is.
Price shoppers
Ads that lead with discounts fill the diary with no-shows and one-off visits, not treatment plans.
No follow-up
Someone asks about veneers or a treatment course, gets one reply, and is never contacted again.
What we build
One system from first click to booked consultation
The same approach we use for property, built around how patients choose a clinic.
Google search by treatment
Campaigns around high-intent searches like "dental implants Dubai" or "Invisalign cost", split by treatment and location.
Meta campaigns that build trust
Doctor introductions, patient stories and treatment explainers - planned around the advertising rules for medical services.
Treatment landing pages
A page per treatment with pricing guidance, finance options and a short form that asks the right questions.
Instant WhatsApp reply
Every enquiry answered in seconds with next steps and available consultation slots.
Reminders and no-show control
Automatic confirmations and reminders before each appointment, and a follow-up if someone misses it.
Treatment-plan follow-up
Patients who had a consultation but didn't commit get a structured follow-up instead of being forgotten.
Our standard
What counts as a qualified patient enquiry
We don't count every form fill. A lead only counts when it meets these four points.
-
Treatment identifiedThey've told us which treatment they're interested in, and it's one you offer.
-
Budget or finance discussedThey know the rough cost or want finance options, so price isn't a surprise at consultation.
-
Reachable and verifiedA working number on WhatsApp. Duplicates and fake numbers never reach your front desk.
-
Ready to bookThey want a consultation in the next few weeks, not just a price list.
Medical and aesthetic advertising has stricter rules on Google and Meta, and from local regulators. Campaigns are planned around them from day one.
How it works
From first call to a fuller diary
You know what happens at every stage, and what it's costing you.
Audit
We review your treatments, prices, current enquiries and how your front desk handles them.
Build
Campaigns, treatment pages, booking flow and WhatsApp automations - set up and tested.
Launch
Enquiries are answered instantly, qualified, and booked into consultation slots.
Optimise
We track cost per booked consultation and move budget to the treatments that fill the diary.
Ad spend is paid directly to Google and Meta and is separate from our fee.
Free consultation
Find out what a booked consultation would cost your clinic
Tell us your treatments and location. You'll get a straight answer and the plan behind it.
Book a strategy call
Contact
Tell us about your clinic.
Fill this in and you'll hear back the same working day.
- Emailabhay@ossionmark.com
- Phone+971 54 764 5235
- OfficeBusiness Bay, Dubai